Virtual Class Update from Ballard Health Club

July 13, 2020

Dear Members,

Thank you for your continued patience as we have been working on a new way to live stream our classes. We announced in June that beginning July 1st an active membership would be required to join live streaming classes. We then rescheduled this change to take place as of July 15th due to some difficulties and inconsistencies we experienced getting this new system in place.

The good news is that we will continue to use Zoom to stream our classes. The difference is that you will be required to sign up for the classes on our website ahead of time instead of clicking a link at the time of class. A link for the class will be emailed directly to you an hour before the start of class. These links will be one-of-a-kind and will not be able to be bookmarked in your browser. You will need to sign up for class within 10 minutes of it starting to receive a link. Once class has started, links are unable to be sent out. You can, however, join class late if you have previously signed up and have the link.

If you need to unfreeze, upgrade, start a membership or have any questions about being able to attend classes, please email: memberaccounts@ballardhealthclub.com

Here’s how it works:

Set your email account so that messages from "hello@fitgrid.com" always arrive in your inbox, and are never marked as spam. Here's a guide for how to do this in several popular email domains.
View our class schedule online here. The schedule will show the classes available for the next 6 days. Click "Sign Up" beside the class you plan to attend and you will then be prompted to sign in to your BHC MindBody account (all members have an account).
- To check your BHC MindBody account and to test logging on, click here. Once you log on, ensure that your email address is correct, and that you’ve opted in to receive emails from us. To sign into your MINDBODY account, use the email address associated with BHC. If you have forgotten your password, click "Need new password?" instead of creating a new account.
You will receive a confirmation email from FitGrid soon after.
Once you are within 60 minutes of the scheduled start time for the class, you will receive another email from FitGrid with a unique link to access the live stream. Not seeing the email? Search your spam and promotions folders. Look for subject lines containing the phrase "live-stream link".
Make sure you are in a place with a good internet connection–otherwise, the stream may skip!
Click your unique link a few minutes before class is scheduled to start.
If you have the Zoom application on your device already, you’ll join immediately.
If you do not have the Zoom application on your device, you’ll be prompted to download it.